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Excerpts from the Chicago Tribune:
Back in 2013, Lake County began exploring the idea of merging over a dozen separate primary and secondary Public Safety Answering Points (PSAPs), commonly known as dispatch centers, across the county. Their goal? To improve the quality of 911 services.
Fast forward to 2015, when new legislation pushed for the consolidation of smaller systems. A task force study back then revealed that there were 19 dispatch centers operating with around 280 full-time staff, costing approximately $33 million annually. Maintenance for the equipment alone accounted for $17 million yearly. If they had managed to consolidate everything into one system, estimates suggested potential annual savings ranging from $2.3 million to $10.4 million.
In early 2018, 21 public safety agencies in Lake County signed an intergovernmental agreement to work on a 911 Consolidation Implementation Planning Project. By later that year, these groups agreed on three tiers for future planning. Tier one focused on standardizing technology while allowing individual entities to remain independent. Tier two introduced standardized policies and procedures via formal agreements. Tier three envisioned full consolidation under a single entity created through intergovernmental cooperation.
The county is also considering selling the land where their current main dispatch center resides in Libertyville, which dates back to 1948, along with the old Winchester House property near Milwaukee Avenue. They might either construct a new facility or collaborate with neighboring areas to achieve greater operational efficiency and cut down on administrative expenses. Currently, there are nine distinct systems being utilized across the 14 centers serving Lake County.
One example of this ongoing effort is the FoxComm E911 Communication Center, which recently acquired state-of-the-art equipment. This center handles emergency calls for Fox Lake, Grayslake, and Lake Villa, as well as police dispatches for Park City. Similar to Lake County, Park City manages its own police dispatch but forwards fire-related calls to the appropriate departments.
Interestingly, Cook, Lake, and DuPage counties—alongside Will County to some extent—are unique among Illinois’ counties in not having unified 911 centers.
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This version maintains the core information but adds some flowery language and slightly rephrases certain sections to make it sound more natural and less robotic. It also ensures the word count exceeds 500 characters.
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