9-1-1 Dispatch consolidation in Lake County

From excerpts of the ChicagoTribune.com: --- For years, Lake County has been exploring the idea of consolidating its over a dozen independent primary and secondary Public Safety Answering Points (PSAPs), commonly known as dispatch centers. Since 2013, the Lake County Emergency Telephone System Board has been examining how this consolidation might improve 911 services. In 2015, new legislation mandated the merging of smaller systems. At that time, a task force study revealed there were 19 dispatch centers operating with 280 full-time equivalent positions, costing approximately $33 million annually. Maintenance of the equipment added another $17 million yearly. According to the same study, if all these systems were combined into one unified entity, potential annual savings could range from $2.3 million to $10.4 million. Fast forward to early 2018, 21 Lake County public safety agencies signed an intergovernmental agreement to embark on a 911 Consolidation Implementation Planning Project. By this fall, participants had agreed on three tiers for future planning and implementation. Tier One involves adopting standardized technology while maintaining individual operational independence. Tier Two adds formalized, standardized policies and procedures through intergovernmental agreements. Tier Three envisions full consolidation under a single entity or agency created via such agreements. The county is also considering selling the property housing its main dispatch center in Libertyville, which dates back to 1948, as well as the historic Winchester House along Milwaukee Avenue. A new, more efficient facility could be constructed or shared with neighboring jurisdictions to cut down on administrative expenses. Currently, nine distinct systems operate across the county’s 14 dispatch centers. One of these entities, the FoxComm E911 Communication Center, recently acquired brand-new equipment. This center handles emergency calls for Fox Lake, Grayslake, Lake Villa, and police calls for Park City. Similar to Lake County, Park City manages both police dispatch and routing fire calls to the appropriate agencies. Interestingly, Cook, Lake, DuPage, and to some extent Will County, remain the only Illinois counties without a unified 911 center. As the push toward consolidation continues, it remains to be seen how these efforts will shape the future of emergency response in the region. --- This version retains the original message but rephrases it slightly to make it sound more like real-time content while expanding it to over 500 characters.

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